Operational deep dives
We are hands-on when it comes to investigating and discovering process performance issues.
Benchmarking data reviews and operational assessments
Understanding local throughput goals and measures
Reviewing premium pay utilization and policies
Reviewing controls/approval processes and measurement tools
Hiring and staffing strategies
We use various techniques and best practices to ensure efficient labor practices are applied.
Zero-based staffing and budgeting for new programs, services or facilities
Implementing Flexible Position Control and Hire Ahead projection tools
Ensuring staff coverage is appropriate and operational design is effective
Coaching and training on action plan development, accountability and achievements
Technology integration
We ensure the latest tools and technologies are being applied to existing workflows.
Recognizing departmental constraints (physical layout, hours of operation, or coverage)
Developing customized measurement tools to address department-specific opportunities
Implementing management technologies that assist with streamlining organizations
Training on technology tools to ensure adoption and adaptation
Project management support
We analyze true labor involved in a project and help appropriately scope a project.
Tracking and managing spend
Implementing automated systems
Reporting and visualizing needed adjustments
Consulting on scope breakdown
